Temporary Christmas Village Sales Assistant, Bayou Bend

Share the Magic of the Season and Help Guests Find the Perfect Holiday Treasure!

The holiday season is about creating special moments, and many of those moments begin with finding the perfect gift or keepsake. As a member of the Christmas Village at Bayou Bend ~ Retail Team, you'll help guests celebrate the season by providing outstanding service, sharing product recommendations, and creating a welcoming environment that reflects the warmth and hospitality of Bayou Bend. If you're naturally upbeat, enjoy connecting with people, and want to be part of a beloved holiday event, this seasonal opportunity may be the perfect fit.

The Role:

Title:                            Christmas Village Sales Assistant, Bayou Bend – Temporary/Seasonal

Reports To:                  Visitor Services Manager, Bayou Bend

Pay Type:                     Part-Time, Temporary, Non-Exempt

Salary:                          $16.50/hr.

The Location and Schedule:

Schedule:

December 4-6

December 9-13

December 16-23

December 26-30

Closed December 7-8, December 14-15, December 24-25

Location:          Bayou Bend

Summary of Primary Responsibilities:

• Greet guests and docents, provide information regarding hours and admission prices, provide information regarding the Shop
• Provide information, instruction, and access to Christmas Village, including handouts, verbal instructions, and other guidance as needed
• Assist with ease of entrance during high-traffic days
• Utilize the Museum’s shop software by:
• Opening and closing purchase terminals.
• Selling shop items
• Reconciling daily sales with manager on duty
• Fulfill routine functions, including distributing materials and maintaining signs
• Function as ushers at gazebo entrance
• Work with other Museum staff in a collaborative team environment
• Restock, assist in merchandising and display, and cleaning and straightening of shelves
• Increase shop sales through product knowledge, instigating customer contact and rapport, using selling techniques to motivate larger total dollar sales, and insuring customer’s satisfaction and return
• Other tasks determined by supervisor

Skills, Knowledge, and Abilities

• Must have excellent verbal and interpersonal skills
• Computer and cash-handling experience required
• Demonstrated experience and comfort in retail or hospitality
• Enthusiastic desire to be part of a leading cultural organization
• Able to maintain a professional demeanor and effectively and tactfully deal with guest complaints and concerns if they arise
• Must be able to work with a minimum of supervision and stand for long periods of time
• Must be able to bend, stoop, and lift and carry up to 25 lbs. (in tandem).

Preferred Qualifications

• Hospitality, customer service, retail experience
• Naturally upbeat
• Appreciation for the holidays
• Fluency in more than one language a plus, preferably Spanish
• Commitment to providing a welcoming and festive holiday experience for all

Equal Opportunities for All

At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and to our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department - HR@mfah.org.