Security Operations Technician Intern

Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Information Systems This position is responsible for SecOps functions appropriate for the Technician Intern level.  This requires the ability to learn and perform one or more of the following functional areas:   Job Scheduling Operations: Scheduling and integrating jobs Application controls Balancing and distribution of data   Security Access Operations: Providing appropriate Data and User Security Access Controlling, maintaining, and monitoring security access to the computer infrastructure and data repositories   Mainframe and Associated Systems Operations: Running and monitoring applications Detecting application malfunctions and providing appropriate notifications   Code Migration Operations: Production path migration management Test environment availability and readiness management Code migration processes   Testing Operations: System test management and execution Script and script catalog maintenance Integration of testing with migrations   MAJOR RESPONSIBILITIES AND AUTHORITY   Learn to effectively use software tools to accomplish assigned tasks. Learn to effectively use the functionality of PC, Mainframe and Web applications and tools to perform job responsibilities. Assist in researching and resolving problems with applicable software. Assist in researching, evaluating, developing and deploying operational solutions to meet business needs. Assist in providing training to end users, when appropriate. Assist in communicating with vendors and users for problem resolution, as needed. Assist in creating and estimating task lists. Update and resolve Helpdesk incidents/requests per established procedures. Escalate problems to appropriate personnel, as needed. Report status on assigned tasks. Other duties as assigned.   MINIMIUM POSITION QUALIFICATIONS   Pursuing an Associate degree or above from an accredited school. Good oral and written communication skills. Good organizational skills. Good problem-solving abilities. Ability and willingness to learn and extend skills. Ability to interact with customers as well as peers. Good Telephone skills. Technical Skills: Personal Computer knowledge Microsoft Office knowledge Preferred Technical Skills: CICS TSO/SDSF Vanguard/RACF Active Directory SailPoint IIQ TWS/IWS RTC/UCD/UCR Silk Central   PHYSICAL REQUIREMENTS   Occasionally lift and move items weighing up to 30 lbs. without assistance. Repeated use of PC, telephone, printers and any other office machines. Extended periods of sitting and concentration. Frequent lifting, bending, twisting, crouching, pulling, pushing, and reaching in office environment.   WORKING CONDITIONS   Occasionally work long, irregular hours. Provide after-hours problem resolution, when required. Work to be conducted in office environment owned or leased by company. Travel, as required.