Junior Systems Administrator

About Northwest Florida State College:

In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida's public system of 28 state and community colleges, NWFSC offers bachelor's degree programs, associate degrees, and certificates.

Salary: $37,619

Job Description:

The Junior Systems Administrator position is directly accountable to the Technical Operations Manager for the following duties and responsibilities and is in a Position of Special Trust:

DEFINITION OF SPECIAL TRUST

Have access to confidential information and/or have the capability to create, delete, or alter records in any of the college student, financial, personnel, payroll, or related computer databases.

PRIMARY RESPONSIBILITIES

• Administer Windows Server including installation, configuration, patching, and performance monitoring.
• Manage physical server and virtual machine infrastructure including VM provisioning, virtual switch configuration, storage maintenance, resource allocation, and ongoing performance monitoring of Hyper-V environments.
• Support Backup & Replication operations; verify backup completion, perform test restores, and manage retention.
• Perform Oracle Linux administration including installation, package management, patching, and service configuration.
• Manage Active Directory user accounts, groups, Group Policy objects, organizational units, and computer objects.
• Administer Microsoft Entra ID including user lifecycle, group assignments, MFA, and Conditional Access support.
• Administer Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and Intune; including license management, mailbox administration, and device enrollment.
• Maintain Active Directory integrated DNS zones and records, administer DHCP scopes and reservations, and assist the Network Administrator with switch configurations and VLAN assignments as directed.
• Assist IT Systems Engineers with configuration automation and infrastructure as code task execution as directed.
• Support enterprise cloud hosted SaaS applications and on-prem server hosted application services.
• Write and maintain technical documentation, operational procedures, and system configuration records.
• Participate in incident and problem resolution; root cause analysis, long term remediation planning, and escalate complex issues to the Technical Operations Manager as appropriate.
• Assist Information Security personnel with vulnerability remediation, audit evidence collection, access log reviews, and documentation requests as directed.
• As a part of the College's risk management program, annual mandatory compliance training is required.
• Perform other duties as directed by the Technical Operations Manager.

WORKING CONDITIONS

• Work is primarily performed in an office and data center environment; may require lifting IT equipment up to 50 lbs.
• Position may require occasional after-hours or weekend work for maintenance windows or emergency response.
• Must be able to work on-site at the Niceville, FL campus; this position is not eligible for remote work.

Benefits

• Health insurance for employee and dependent coverage available.
• College-paid basic life insurance for employee with additional coverage for employee and/or dependents at employee's expense
• College-paid retirement with 3% employee contribution to the Florida Retirement System (FRS)
• Optional dental and vision insurance at employee's expense
• Paid leave accrual (sick and vacation/annual leave) 
• Paid time off for designated holidays, winter break, and spring break
• 36-hour, 4-day workweek (Monday - Thursday) available to many departments
• Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events

Requirements:

MINIMUM REQUIRED QUALIFICATIONS

• Associate's degree in Information Technology or related field; or equivalent combination of education and experience.
• Minimum one (1) year of hands-on experience in a systems administration or IT support role.
• Working knowledge of Windows Server and Active Directory administration with basic familiarity navigating and administering computer systems from the command line interface.
• Familiarity with DNS, DHCP, TCP/IP networking principles, and Microsoft 365 administration fundamentals.
• Ability to diagnose and resolve common server, application, and connectivity issues independently.
• Strong written and verbal communication skills with ability to document work clearly and concisely.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Information Technology or related field with (2) or more years of enterprise systems administration experience.
• Hands-on experience with Hyper-V, Oracle Linux/RHEL, Bash shell scripting, and PowerShell automation.
• Experience with configuration automation and infrastructure as code tools such as Ansible, Puppet, or Chef.
• Familiarity with Microsoft Entra ID, Veeam Backup & Replication, and advanced Microsoft 365 administration.
• Microsoft Azure or AWS Cloud certification at any level.
• Red Hat Certified System Administrator (RHCSA) or equivalent Linux certification.
• CompTIA: Network+, Linux+, or Server+

Additional Information:

Classification: Professional I

Grant Funded: No

Location:  Niceville

FLSA Status: Non - Exempt

Application Deadline:  Open Until Filled

Application Instructions:

All sections of the application must be completed.

Please provide a complete application package that includes all of the following:

1. NWFSC Application.
2. Resume.
3. A cover letter explaining why you consider yourself qualified for this position.
4. Copies of unofficial transcripts. 

*The maximum allowable size for uploading documents is 10 MB. Documents exceeding 10 MB must be scanned at a lower resolution or divided into separate documents to reduce file size.

If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace. All qualified persons will be considered on an equal basis. Any applicant's grievance should be addressed to the Human Resources Executive Director.  
 
Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, or any other legally protected classification in its employment practices or its educational programs or activities. For more information, please visit nwfsc.edu/nondiscrimination. Por favor llame a la Oficina de Admisiones de Northwest Florida State College al 850-678-5111 para obtener materiales de la Universidad en Español.