Café Assistant

Job Overview:

Pay Range: $17.71hr - $30.84hr

Requirement/Must Have:

• High school graduate or equivalent GED.
• Strong verbal and written communication skills.
• Ability to communicate effectively with stakeholders and the public.
• Ability to perform basic mathematics including addition, subtraction, multiplication, and division.
• Ability to work in a coffee shop environment with varying levels of temperature and noise.
• Ability to negotiate in a cramped workspace.
• Ability to immerse hands in soap, rinse, and sanitizing solutions.

Responsibilities:

• Set up and break down the coffee service area.
• Obtain pots, utensils, food, and non-food items for the serving area prior to, during, and after service.
• Prepare coffee, tea, and assorted beverages and arrange equipment for service.
• Clean related equipment including coffee machines, toasters, bakery cases, bagel racks, trucks, and refrigerators using appropriate solutions.
• Serve food items to customers while adhering to portion control and service standards.
• Use appropriate serving utensils such as knives, spoons, spatulas, tissue, and wax paper.
• Maintain adequate supply of food items in refrigerators, bakery cases, and bagel racks.
• Maintain adequate supply of non-food items in cabinets and under counters and alert management when supplies are low.
• Observe safety, proper food handling, storage, and food temperature control procedures following established standards.
• Cut, tray, and transport food items from the bake shop and manage storage or disposal of leftovers.
• Clean preparation areas by washing walls, counters, ceilings, doors, windows, and signs using cleaning solutions.
• Receive, replenish, and store supply items such as coffee cases, paper goods, and beverage cases in appropriate locations.
• Assist customers in a courteous and helpful manner and promote food sales.
• Respond to changes in service and guide fellow employees to adjust with changes of menu and service.
• Accurately ring in all food purchased by retail customers.
• Accurately debit cost centers, fund numbers, or plates for credit meals.
• Follow established procedures to ensure correct cashing and receiving of cash.
• Document errors in cashing procedures according to policy.
• Follow all policies and procedures as described in the cashier manual.
• Sweep and mop floors and clean equipment using appropriate cleaners.

Nice to Have:

• Cashier experience.
• Customer service experience.
• Multi-lingual skills.

Skills:

• Basic Mathematics.
• Cashiering.
• Customer Service.
• Food Handling.
• Sanitization.
• Inventory Replenishment.

Qualification And Education:

• High School Diploma or GED.

Physical Requirements(Due to nature of job, The candidate must have):

• Ability to stand for 100% of the workday.
• Ability to bend, stoop, reach and lift weights averaging 10 lbs.
• Ability to lift 30 lbs.
• Ability to push and pull carts averaging 40 lbs.